Services

Quality

The right products at the right time.

We understand that our packaging products are the supporting act to the main production. However, they usually play an essential role. As such we need to ensure that we do what we say. "Almost" is not good enough.

Products undergo rigorous testing using the latest technology and techniques. We have dedicated teams in the UK and the Far East to support manufacturing and to ensure that the highest standards are maintained through the entire supply chain. A process of positive release maintains these standards consistently delivering reassurance through quality, value and integrity.

We build long-term working relationships with strategic partners across the globe with our partner suppliers being subject to regular auditing to ensure the promotion of best practice. We only work with partner suppliers who share our values in customer service, innovation, respect for staff welfare and the environment. This delivers reassurance through quality, value and integrity.

Logistics

Our service depends on our logistics. As part of the Bunzl group we can access the best logistics too. We have developed long-term relationships with our freight-forwarders helping to secure reliability of service with proven expertise in delivering packaging products to any location around the world with control over product supply, from the factory floor to the point of sale. We operate through a global distribution network, combining local knowledge and personal customer service to provide a responsive and flexible service to our diverse customer base.

Our group companies enable us to offer warehousing in North America, Europe, Asia and Australasia. Each location has a network of next-day-delivery couriers, with the ability to provide tracking facilities to ensure that your products arrive on time, every time.

Many of our customers take advantage of our stock management service. This often enables our customers to reduce working capital, to make purchasing savings and to focus on their core business.

Account Management

We have a team-based approach to customer service.

Underpinned by state-of-the-art IT, every order will be professionally managed by our category packaging specialists who will proactively guide our customers every step of the way with clear, open and timely communication.

Given our size we can invest in our team and ensure we have all the help required to deliver best value to our customers. When you order with Keenpac you get the support and expertise of the whole team.